We have been working with Freight Controller since mid 2016 streamlining carriers, and more recently establishing which core carriers to work with. Within only a few months it was clear that Freight Controller offer a unique approach and took the time to understand our business and where our pain points were. These were quickly addressed and we were able to reduce the number of carriers from 14 to 4 which has brought many efficiencies across our dispatch. I like working with Freight controller because it has become an extension of our business and I can lean on their skills, experience and expertise with Invoice reconciliation, rate reviews, establishing new carriers, liaison with the freight software provider and the carriers along with one off projects. It is a true partnership which has freed up resources in our business and delivered a higher quality and more relevant outcome for the time and money investment. Decision making has become easier and we have been able to deliver tangible bottom line profit as a result. The proactive approach that Freight Controller has is evident across their business with all team members and I can recommend them to anyone who wants to make a serious difference in the control of their freight costs and functions.
