I want better carrier performance

Name: Freight Controller
Address: 28 Haughton Rd, Oakleigh, VIC, 3166, AU
Telephone: (03) 9568 6609
Rating: 5

You may have your supply chain running smoothly; the best vendors and suppliers, you may have great products, competitive pricing, and great marketing, but all this will come to naught if your carriers don’t perform.

It is becoming increasingly challenging to predict how your carriers will perform, from month to month, even day to day. In today’s pandemic world, supply outstrips demand, leading to a capacity crunch and strikes and government restrictions are an ever-present concern. So how do you minimise the impact of these issues?

At Freight Controller, we combine our technology, our expertise, and carrier network relationships to optimise your distribution network, and provide visibility on carrier performance: independent real time data; strategies and advice to reduce the risks from carrier disruptions.

How we help to optimise Carrier Performance:

Consignment level, automated carrier service and delivery timeframe selection
Rules book and Guidelines for Carrier selection based on system user’s profile
Optimised carrier distribution network based on operational service and modal requirements of your freight profile and our industry expertise
Delivery Status: DIFOT & POD real time, independent data of your carriers; including interactive dashboard
Analysis of freight costs and service performance combine to optimise your freight spend: hard and soft costs of delivery outcomes
Risk Mitigation analysis and access to multi-carrier systems for quick pivot of carrier and service selection if / when needed i.e., strike, capacity crunch
Logistics advice on operational improvements in the warehouse including: Business Intelligence reporting; advice; inventory; pick & pack and packaging systems smarts
eAlerts and notifications for customers on delivery status of orders
Freight Controller’s Freight Customer Service solution: Freight Enquiry - a combination of outsourced customer service and bespoke CRM solution for freight enquiries such as: Bookings, Pickups, PODs, Lost / Damaged freight, etc.