With our TMS 2Ship you can set up different Shipment Tracking URLs by Sending location, helping your brand differentiation efforts. Read on to learn more about this sophisticated feature.
While we would all like to get back to a time when delivery delays were generally within acceptable parameters, since COVID 19 there have been significant disruptions to global supply chains, which then affect local distribution leading to many delayed deliveries and uncertainties around timeframes. COVID 19 caused lockdowns around
We’re pleased to introduce the third module of our Carrier Check System – Delivery Status. Learn how our cutting edge system can help you manage your carriers and their performance.
In this article, we explore the ways in which you can optimise the management of your customer service tasks when it comes to the logistics and freight industries to ensure that you increase customer satisfaction, reduce costs to this core work, and maintain a competitive edge.
What will the Shipping Peak Season look like in 2020 in Australia? How can you ensure that you have a successful Peak Season and make the most of any potential sales, new customers and maintain a happy customer base?
We’ve upgraded our Customer Service platform for better transparency, efficiency and real time, interactive KPIs on your carriers. Can be used separate of our other services and is cost effective solution for time and resource poor shipping organisations.
In this article we explore ideas around how you can improve upon what your distribution business did last year to prioritise and plan your freight projects for a bigger, brighter 2020.
You can feel it in the air – Peak Season has arrived! Read our article for tips on how to ensure you have a smooth busy period in your warehouse this year, keeping your customers happy with on time deliveries.
We are excited and pleased to announce our SOG Android App for Shippers, Carriers and Regional Agents. This Delivery and SOG App has unique features such as auto run sort and optional photo capture and can integrate with our FMS system, and with Carriers systems for real time POD reporting.
It is with great pride and satisfaction that the team at Freight Controller can now announce the completion of our initial testing of our Consignment Status and DIFOT, (Delivered In Full On Time), Report. This development has been a long time in the making and taken many, many hours of negotiating, development and testing.
We’ve found 5 main customer service benefits that every day shippers (and their receivers) can gain when they implement an Advance Shipping Notice tool for their consignments. Do you agree with our list; what would you add?
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