Introducing our new Delivery Status System
We’re pleased to introduce the third module of our Carrier Check System – Delivery Status. Learn how our cutting edge system can help you manage your carriers and their performance.
Insights
The latest Freight Controller news, products and blog articles.
Freight Customer Service
In this article, we explore the ways in which you can optimise the management of your customer service tasks when it comes to the logistics and freight industries to ensure that you increase customer satisfaction, reduce costs to this core work, and maintain a competitive edge.
Freight Peak Season
What will the Shipping Peak Season look like in 2020 in Australia? How can you ensure that you have a successful Peak Season and make the most of any potential sales, new customers and maintain a happy customer base?
How to Implement Business Intelligence Solutions (for Shipping Organisations)
How to best practice checklist for implementing a Freight Business Intelligence System.
A TMS is just the tip of the Iceberg
You get a lot of benefits just from putting in an independent multi-carrier Transport Managment (aka Freight Management / Dispatch) System straight away. But that’s just the tip of the iceberg. TMS Vendors do not go to the same depths as a Freight Consultancy which will look at the whole picture (Iceberg) of what can be done to implement a best practice TMS sytem for your business needs.
Aligning Freight Goals to Business Strategies through Data
This article explores how to align your strategies via data analysis and metrics that tie into your goals.
What is Business Intelligence (for Shipping Organisations)?
What is Business Intelligence? What does a modern Business Intelligence Platform with an online, interactive Dashboard look like? And, with a focus on Freight & Logistics, what type of metrics and reporting should be included? Read our latest article to learn more.
What is Freight Profiling and Freight Benchmarking
Freight Profiling is the first step to truly understanding your business in a detailed way that supports your business goals. The Profile, coupled with Benchmarking information enables you to tailor a best practice carrier distribution network and ensures you stay competitive as your business is buffeted by internal and external changes.
Outsourced Automated Freight Customer Service
We’ve upgraded our Customer Service platform for better transparency, efficiency and real time, interactive KPIs on your carriers. Can be used separate of our other services and is cost effective solution for time and resource poor shipping organisations.
Common Mistakes When Conducting a Freight Tender
We list a few of the more common pitfalls that we’ve observed can occur during a freight review / tender.
Ongoing Carrier Invoice Reconciliation with BI Reports
Read our latest article on the subject of Freight Auditing and Carrier Invoice Reconiliation to learn about the benefits of using reconciled data for true cost analysis Business Intelligence Reporting on your monthly freight activity and how this can drive further savings.
The Shipper’s New Year’s Resolutions
In this article we explore ideas around how you can improve upon what your distribution business did last year to prioritise and plan your freight projects for a bigger, brighter 2020.